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Paper info: Trust building in a Complex Innovation Ecosystem: a Contingency Framework

Title


Trust building in a Complex Innovation Ecosystem: a Contingency Framework

Authors


Steven Pattinson, John Nicholson and
Adam Lindgreen
Technical University Eindhoven and Delft
Netherlands
Adam Lindgreen

Place of Publication


The paper was published at the 34th IMP-conference in Marseille, France in 2018.

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Abstract


This paper is concerned with improving our understanding of trust building in a complex network, or what is more commonly being referred to as an innovation ecosystem. We adopt a processual sensemaking approach to exploring the relationship between types of trust, identified from the literature and our findings, which promote or inhibit trust building in a complex innovation ecosystem. Our paper makes two key contributions to our understanding of trust building in a complex innovation ecosystem context. First, we demonstrate how affiliation-based innovation ecosystems act as enablers of both internally and externally oriented knowledge related capabilities that support innovation. Second, our contingency framework highlights the most effective types of trust building approaches adopted by firms most associated with network or platform affiliation approaches.