Paper info: The Competitive Tensions and Dilemmas of Industry 4.0: a Capabilities Perspective
The Competitive Tensions and Dilemmas of Industry 4.0: a Capabilities Perspective
Manchester Business School
Place of Publication
The paper was published at the 32nd IMP-conference in Cape Town in 2016.
This paper provides a conceptual framework for investigating the impact of Industrie 4.0 on the competitive landscape of servitizing companies. The introduction of smart factories and industrial products has the potential to provide more servitization opportunities for manufacturers, but it also poses challenges relating to: who can appropriate the profit (if there is any) from these new services, if and how these new developments may impact existing network structures and, last but not least, data ownership and security. We outline the theoretical background to these issues, propose a conceptual framework for their investigation and posit our initial research questions