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Paper info: The Roles of Lead Users in Software Radical Innovation

Title


The Roles of Lead Users in Software Radical Innovation

Authors


François Scheid

Place of Publication


The paper was published at the 27th IMP-conference in Glasgow, Scotland in 2011.

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Abstract


Abstract: We study the case of an innovation designed by two software companies, innovation that combines their respective software to achieve a new type of platform. These software editors have implemented this innovation for two clients. We conducted a longitudinal study of these two implementation projects to analyze the role of the first customers. This leads us to define three types of role and thus enrich the concept of lead user.
Key words: lead user; project management; radical innovation process; software innovation.