Paper info: Global policy networks’ involvement in service innovation Turning the mobile phone into a wallet by applying NFC technology
Title
Global policy networks’ involvement in service innovation Turning the mobile phone into a wallet by applying NFC technology
Authors
Jan Markendahl,
Lars-Gunnar Mattsson
and
Per Andersson
Lars-Gunnar Mattsson
Stockholm School of Economics
Sweden
Per Andersson
Stockholm School of Economics
Sweden
Place of Publication
The paper was published at the 27th IMP-conference in Glasgow, Scotland in 2011.
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Abstract
ABSTRACT
The mobile phone attracts an increasing number of service applications enabled by technical developments. On-going efforts aim to widen the scope of mobile payments and ―turning the mobile phone into a wallet‖ with the help of Near Field Technology (NFC). A number of industries are involved in this development. To enable commercial application, at the local policy level, of the new technology for mobile payments reach necessary standardization, technical design, interoperability, security etc., what we call Global Policy Networks are involved. The paper analyses some yet to be settled design issues and their role for the innovation and for development of the business network structure
KEYWORDS
Service innovation, policy networks, technology, mobility
The mobile phone attracts an increasing number of service applications enabled by technical developments. On-going efforts aim to widen the scope of mobile payments and ―turning the mobile phone into a wallet‖ with the help of Near Field Technology (NFC). A number of industries are involved in this development. To enable commercial application, at the local policy level, of the new technology for mobile payments reach necessary standardization, technical design, interoperability, security etc., what we call Global Policy Networks are involved. The paper analyses some yet to be settled design issues and their role for the innovation and for development of the business network structure
KEYWORDS
Service innovation, policy networks, technology, mobility