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Paper info: Intra-organizational Knowledge Networks in a Multinational Company


Intra-organizational Knowledge Networks in a Multinational Company


Annukka Jyrämä,
Olli-Pekka Kauppila
Helsinki School of Economics
Olli-Pekka Kauppila and Risto Rajala

Place of Publication

The paper was published at the 25th IMP-conference in Marseille, France in 2009.


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 This study focuses on a challenge faced by multinational companies: how to enhance knowledge sharing across national and divisional boundaries. Through an in-depth qualitative analysis, this article illustrates how cross-functional and -cultural virtual teams based on identified internal network structures assist in integrating the knowledge of sales, marketing, and R&D people. Moreover, the present paper demonstrates how the multinational company can create effective spaces and processes for knowledge sharing networks where their employees can both access knowledge and provide it to others, thus mitigating the negative effect of physical and cultural distance on the availability of support and information.