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Paper info: Rumours, Speculations and Uncertainty in Business Networks: A Result of Lacking Communication -- A Case Study from the Swedish Dotcom Crash

Title


Rumours, Speculations and Uncertainty in Business Networks: A Result of Lacking Communication -- A Case Study from the Swedish Dotcom Crash

Authors


Jeanette Fors
Uppsala University
Sweden
Jeanette Fors

Place of Publication


The paper was published at the 24th IMP-conference in Uppsala, Sweden in 2008.

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Abstract


This paper investigates the role of communicating organizational change to surrounding network members. Results from a case study from the Swedish dotcom crash show that communication with external actors help organizations undergoing organizational change to achieve desired responses and avoid unwanted reactions. The lack of external change communication creates a frightening situation characterized by uncertainty, anxiety and reliance on rumours and speculations.