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Paper info: Governance mechanisms in inter-organizational relationships:domestic vs. international relationships

Title


Governance mechanisms in inter-organizational relationships:domestic vs. international relationships

Authors


Bjoern Sven Ivens
0
Switzerland
Bjoern Sven Ivens and Jialu Shan

Place of Publication


The paper was published at the 24th IMP-conference in Uppsala, Sweden in 2008.

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Abstract


Governance mechanisms have been identified as a key element of business relationships. However little is known about possible differences between their use in domestic vs. international business relationships. In an empirical study the authors compare the use of five governance mechanisms (contracts, value-creating norms, value-claiming norms, specific investments and trust) and their impact on business customers' satisfaction and commitment in relationships between German suppliers and sellers vs. relationships between German customers and foreign sellers.