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Paper info: Customer Care in Technology Business Conceptual Framework and Empirical Evidence

Title


Customer Care in Technology Business Conceptual Framework and Empirical Evidence

Authors


Anton Helander
Helsinki School of Economics
Finland
Anton Helander and
Kristian Möller
Helsinki School of Economics
Finland
Kristian Möller

Place of Publication


The paper was published at the 18th IMP-conference in Dijon, France in 2002. It was presented in track track six.

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