Paper info

Stress in business relationships: the case of corporate banking

Joao Proenca and Luis de Castro

The paper was published at the 18th IMP-conference in Perth, Australia in 2002.

This paper presents the results from four short case studies about relationships between banks and their business clients in Portugal. It shows important insights on irregularities that impact as temporary reductions in the volume of business in those relationships. The paper provides interesting material for managers and researchers alike to better understand the nature of banking relationships.