Paper info: FACTORS AFFECTING THE TRUST CAPITAL CONSTRUCTION: THE CASE OF SERVICES INTER-FIRM RELATIONSHIP
FACTORS AFFECTING THE TRUST CAPITAL CONSTRUCTION: THE CASE OF SERVICES INTER-FIRM RELATIONSHIP
Place of Publication
The paper was published at the 16th IMP-conference in Bath, U.K in 2000.
This paper investigates the principal factors that determine trust in the context of servicesinter-firm cooperation. After discussing the specific characteristics of this relationship, wepresent our conceptual model and first empirical results.